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2016 Support Award Winners

Stevie® Awards in these categories were presented at The 14th Annual American Business Awards banquet on Monday, June 20, 2016 at the Marriott Marquis Hotel in New York City.

Support Department of the Year
GOLD STEVIE WINNER:
Foxwoods Resort Casino, Mashantucket, CT: Foxwoods Resort Casino Environmental Services Department Shone in 2015
SILVER STEVIE WINNERS:
OptumRx, Irvine, CA: OptumRx Quality Control and Monitoring
SoftPro, Raleigh, NC: SoftPro Support Department: Going the Extra Mile
BRONZE STEVIE WINNERS:
Callidus Software, Dublin, CA: CallidusCloud Support: Driving SaaS Retention through Excellent Support
Cisco Systems Inc., San Jose, CA: Cisco IT Support Department- Global Support Experience (GSE)
John Hancock Financial Services, Boston, MA: Expanding Our Knowledge and Support Model
Wells Fargo Treasury Management, San Francisco, CA: Wells Fargo Treasury Management Technical Services

Support Team of the Year
GOLD STEVIE WINNER:
Cisco Systems, San Jose, CA: Cisco IT Database support team
SILVER STEVIE WINNERS:
Callidus Software, Dublin, CA: CallidusCloud's Support Team: Driving Revenue Through Retention
SoftPro, Raleigh, NC: SoftPro Support Team: Going the Extra Mile
Wells Fargo Treasury Management, San Francisco, CA: Wells Fargo Treasury Management Research and Resolution Team
BRONZE STEVIE WINNERS:
Cisco Systems, San Jose, CA: Cisco IT GIS Storage Team achieves flawless data migration
Electric Insurance Company, Beverly, MA: Electric Insurance Company: Agency Services Support Team of the Year
GuideWell Connect, Jacksonville, FL: GuideWell Connect's Field Marketing and Consumer Education Team
John Hancock Financial Services, Boston, MA: A New Team and a New Number Solves an Old Issue
OptumRx, Irvine, CA: Quality Management's Reporting Team
Pascale Communications, LLC, Fairfield, CT: Pascale Communications Support Team
ProcessPro, Saint Cloud, MN: Our Business is their Business

Support Staffer of the Year
GOLD STEVIE WINNER:
Novus Global Solutions LLC, North Brunswick, NJ: Natasha Chitre
SILVER STEVIE WINNERS:
Creative Lodging Solutions, Lexington, KY: Sarah Spurlock, Executive Administrative Assistant
LABUR Consulting, Boston, MA: Dessa Payne, Senior Associate
BRONZE STEVIE WINNERS:
Gragg Advertising, Kansas City, MO: Sheri Chapman, Office Manager
Pascale Communications, LLC, Fairfield, CT: Lauren Colella, Project Manager - Trade